Monday, August 27, 2012

A Favor with Strings Attached?


Michael P. Maslanka, examining what to say when doing a favor for someone, notes Robert Cialdini's advice to say, "I know you'd do the same for me." The idea is to set the foundation for a favor that will someday be done for you. Guy Kawasaki thinks that response is enchanting.

I have used that expression at various times when it seemed appropriate, but as a general rule would urge some caution. Rather than being enchanting, the underlying message is: "I'm keeping score and this wasn't just done out of the kindness of my heart but instead is performed in the full expectation of reciprocity." It becomes less of a favor than an implied quid pro quo.

I may be the odd man out here, but I do favors for people without the slightest expectation that they will reciprocate. It's a favor, not a deal, and I try very hard not to keep score. Am I aware of the "favor system?" Sure, but such expectations can poison personal relationships. Keeping score is a great way to guarantee disappointment in others and besides, who's to say if one favor is equal to another?

The scorekeeper is seldom objective.

4 Comments:

At 11:55 AM, Blogger Eclecticity said...

Well said. E.

 
At 10:41 AM, Anonymous CincyCat said...

I agree completely. Keeping score when you've just done something nice for someone is never a good idea.

If the shoe is on the other foot, however, I think sincerely *offering* to reciprocate goes a long way. In other words, if you need a favor from someone, follow up with, "and, of course, if you're ever in the same boat, please don't hesitate to call me." (And then, follow through when/if they call!)

 
At 8:14 PM, Anonymous Bob said...

Expectation usually leads to disappointment. Help other people if you can and have a happy day, and an interesting life....

Favours, ethics and obligation interesting topic. If somebody turns a blind eye to something they know you did, they will expect you to do the same....

 
At 10:46 AM, Blogger Michael Wade said...

Bob,

I've found that when it comes to gratitude, lowering expectations can lead to far less disappointment.

Michael

 

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