Tuesday, April 16, 2013
The Human Factor
I once attended an extended workshop on political campaigns. One of the speakers spoke about campaign commercials and publications. One of his lines about bumper stickers stayed with me. He said, "They're only good if they can be read through a splatter of mud while passing you at 65 miles an hour."
Which brings me to management. The brilliant plan will only work if it can be executed by tired, overworked people who are of average/above average intelligence with a limited attention span and goals of their own. Don't count on the appearance of wizards, angels, sunny days, happy team mates or photographic memories. If you expect various stages to operate like clock work, go home now and take any reliance on luck with you.
In short, the plan has to be able to survive the human factor. That's complicated enough.
Posted by Michael Wade at 3:30 AM