- They didn't just hire an individual. They hired a new assortment of relationships within the team.
- Although they stressed the importance of being close to the customer, they forgot about being close to their internal customers.
- They tripped over a dysfunctional system while searching for an individual to blame, but they quickly dusted themselves off and continued their search for a culprit.
- The executive hated to use generalizations but loved to cite lots of examples. As a result, people were thoroughly confused.
- How could they still have questions? His presentation had over 50 PowerPoint slides!
- She was eager to get their ideas and they were eager for her orders. Each side thought the other was the source of gridlock and delay.
- The executive team vowed to hunker down until middle management stopped being so hardheaded and accepted the new policies..
Friday, June 10, 2016
The Unnoticed
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