Wednesday, July 06, 2011

If You Could Avoid...

Question: If your organization could purchase a service that would prevent or reduce lawsuits and save staff time, which of the following options would it pursue?



  1. Wait to see if a serious problem arises and then purchase the service to head off others.



  2. Wait until other organizations have used the service and then study their results.



  3. Implement the new service if it is not too costly or disruptive.



  4. Implement the new service as soon as possible if the potential savings far outdistance the potential losses.



  5. Try a pilot program.

2 comments:

Rob said...

Probably a combination of 3 and 4, though it would most likely depend on the past history of problems and whether the service had perceived value that was could produce positive outcomes.

Michael Wade said...

Rob,

Thanks. Very interesting points.

Michael