"What did you think of his report? It sounds to me like he's on the right track."
"I think it was an eloquent and carefully worded cry for help."
"How's that? He seemed pretty upbeat."
"He would sound upbeat if we were holding a blowtorch to his heels. He believes he will be punished if we hear anything but upbeat. The message between the lines was 'I need help but please don't make me ask for it.'"
"So you think I should get back with him and offer to help out?"
"Absolutely. And do it within the next 10 minutes."