Wednesday, July 25, 2012

When to Confront and When to Work Around



There is a certain cost-benefit analysis that goes into workplace problems. Some considerations are:
  1. How serious is the problem?
  2. Does the problem constitute a threat of any sort?
  3. How imminent is the threat?
  4. What are the potential costs?
  5. Who will bear heavy burdens?
  6. Is a less expensive and/or less painful solution lurking in the near future?
  7. Is confronting the problem the decision maker's clear responsibility?
  8. Can the problem be disguised as a non-problem or a minor problem?
  9. Can a non-confrontational response be shaped as a higher, more reasonable or more noble effort or is it undeniable weakness?
  10. Can the response be delayed?
  11. Does the decision maker have influential allies who will continue to give support through thick and thin or will they seek distance once any controversy arises?
  12. After the decision is made, can mirrors be used without hesitation?

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