Thursday, July 26, 2012

The Person in the Boat


I was asked to analyze a team problem. The solution was simple and yet no one wanted to acknowledge it. If the team could be described as a boat crew, all of their efforts were being thwarted by a member who  regularly drilled holes in the bottom of the boat. Sometimes he splashed water in over the side. Other times he fought with fellow team members. When matters were rushed, he dragged an oar in the water. They succeeded in spite of him, not because of him. His sabotage was a truth which everyone knew but no one would admit. They'd become used to their slap-dash remedies and he'd become used to their accommodation of his negative behavior.

The bad news was that getting him out the door would be unpleasant. The good news, however, would begin the moment he left.

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