Wednesday, August 28, 2013

Communication Problems



  • You say: "As soon as possible." 
  • They hear: "Whenever you can get around to it." 

  • You say: "It is required by the regulations." 
  • They hear: "There's something in the regulations." 

  • You say: "Tell him he's going to be fired if he does it again." 
  • They hear: "Tell him severe disciplinary action will be taken if he does it again." 

  • You say: "You should talk to the lawyer before taking further action." 
  • They hear: "At some point down the road we'll probably have to mention this to the lawyer."

  • You say: "If the team meets all of its goals, there will be a bonus." 
  • They hear: "We're going to get a bonus."

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