It was a warm Monday in late June, just before rush hour. Ann and David Wherley boarded the first car of Metro Train 112, bound for Washington, DC, on their way home from an orientation for hospital volunteers. A young woman gave up her seat near the front of the car, and the Wherleys sat together, inseparable as they had been since high school. David, sixty-two, had retired recently, and the couple was looking forward to their fortieth wedding anniversary and a trip to Europe.
- From Meltdown: Why Our Systems Fail and What We Can Do About It by Chris Clearfield and Andras Tilcsik