Let me tell you, Annie, some of these people are unbelievably rude. Either they treat me like a piece of furniture (no hello, no eye contact) or they think I'm their errand girl. (Just this morning somebody sent me out to Starbucks, and it wasn't the first time this happened.) Lately, my two bosses have started asking me for my impressions of job candidates. So far this week, two have been discourteous and dismissive, so I gave both the thumbs-down. Neither is getting called back for the next round of interviews. I don't know how common this is, but please advise your readers who are job hunting that the dummy at the reception desk may be anything but.
- Not "Just a Secretary"
Anne Fisher in Fortune on why you should always be kind to the receptionist.