When Change is Bad
Jeffrey Pfeffer examines disruptive change:
Smart leaders understand these dynamics. They focus on changing only what needs to be changed because it isn’t working — the recipes that aren’t up to snuff or the product features that bother customers — and they keep what works, even if it’s a legacy from the past. Second, they understand the costs and risks of change and losing focus, so they don’t overburden the company by trying to do too many new things at once. Every business has a few core elements that make it successful, and the shrewd leader focuses on the minimum amount of change needed to improve those things, not making a bunch of other disruptions in activities that matter less.
[HT: Jim Stroup]