I'm preparing some briefings on change management. As is my custom, I study the subject like a crazed monk, approaching it from all angles and exploring unconventional as well as the usual sources.
For example, part of today involved reviewing fighter pilot tactics and some Aristotle.
One of my goals is to be able to overcome the objections of the most cynical person in the room; you know, the big guy with his arms folded who sits in the back and exudes "I don't want to be here" and "I've heard it all."
Back to the fighter pilots.