In the coming week:
Reprimand less and discuss more.
Talk less than you listen.
Listen more for what is meant than for what is said.
Don't send an e-mail, call.
If possible, don't call but visit.
Stop whenever you find yourself emphasizing turf over mission.
Do the same when emphasizing rules over logic and experience.
Be kinder than necessary.
Count your blessings. There are millions of people for whom your life would be a beautiful dream.