Monday, December 27, 2010

Customer Loyalty and the Bigger Picture

Rick Knowles hits the target with this post . An excerpt:

...[T[he best vendors work to solve the entirety of your problem. If a mistake happens, or another problem surfaces, they realize that they are still in the business of solving problems instead of doing a duck-and-cover into CYA mode.

0 Comments:

Post a Comment

Links to this post:

Create a Link

<< Home