- Fast and/or garbled voicemail messages that you have to replay five times to decipher what was said.
- Callers who assume that you recognize their voice.
- Secretaries who call and then ask you to hold until their boss comes on the line.
- Late in the evening or early in the morning calls on minor matters.
- Telephone solicitors who act as if they know you.
- The use of cell phones in restaurants.
- Call waiting.
Wednesday, February 23, 2011
Telephone Etiquette
Which of the following do you find to be a lapse of telephone etiquette? Which is the worst?
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2 comments:
Here's my top 3 from the list:
1. Fake-familiarity solicitors: You're trying to start a business relationship on BS? You lost me at hello.
2. Secretary initiates call: Incredibly pompous to assume your time is more important than mine.
3. Minor matters at inappropriate times: Your terrible planning skills should not impose on my ability to be peacefully at home at a reasonable hour.
I get pissed off just looking at the list. Everything there violates good manners. I find myself becoming less gentlemanly as the years go by because my patience with violations such as these has put warts and callouses on my own sensitivity.
To some degree I feel no remorse when I'm equally "rude" to any of these perpetrators. But #6 the one to be most careful about. I have no problem hanging up or disregarding most of the list, but strangers in one's presence can be subject to fits of rage.
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