The Robot Option
Imagine this scenario: Technology permits businesses to create robots that are exact duplicates of your employees. These robots can be operated via remote control so the employees need not be present to do the job. There is another "benefit": Each robot has a built-in filter that blocks bad attitudes as well as any inappropriate language or actions. This does not prevent stupid decisions, but it screens out the type of conduct that may lead to hurt feelings or lawsuits.
The robots would seem human, but only up to a point.
Would you want the robots or the people?