If Possible

• Don't just read the minutes, write the minutes.


• Distinguish between moments when you are truly goofing off and those when you may appear to be doing so but are really letting some serious analysis percolate.


• Read your emails over three times: once for grammar, once for substance, and once for tone.


• Set aside some time each day to thank people.


• Baffle your adversaries by being kind.


• Be especially alert when things are going well.


• Treat rising expectations as a double-edged sword.


• Consider each person as an event and not simply as a way station on the road to an event.


• Have a statute of limitations on feeling guilty for stupidity or thoughtlessness.


• Pay more attention to details if your job is not to do so.


• Round up your assumptions like stray horses so you will know where they are.