If you could read the minds of many in the workplace you would find:
We want excellence, but not to the extent that we would have to drastically change the way we perform. We'd like fairness, provided that it can be achieved with no loss to our status. We'd like our team members to be well-informed, just so long as they remain dependent upon us for key information. We'd like to improve our professional skills, if that can be done with little effort, no disruption, and a reasonable amount of comfort.
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