All without once, not even for a minute, listening to and internalizing what I was saying. I ended the call with the request for more information to share with my team. Information I have not received. Sadly, this was his version of lead generation – pushy, unkind, and one-way. A conversation it most certainly was not.
Now, I have no problem with sales professionals. I think they are very special people – it takes patience, resiliency and ability to adapt to be in sales. Today, it also takes a generous reserve of emotional intelligence. If this is your sales team, pull them off the phones and teach them some manners.
[HT: Tim Berry ]