- The clarity - or lack thereof - of various procedures and policies;
- The smoothness of operations;
- Special challenges faced by people who are learning the ropes;
- Problems with technology;
- The responsiveness of the organization's problem resolution program;
- The perceptions passed on by more seasoned workers (and whether those are desirable) and;
- The availability of resources.
Building a two-way street requires time and effort. The employer has to embrace the attitude that the new person can contribute some real insight. Doing so, however, will foster continuing benefits over the years as the older employee keeps practicing the habit of thoughtful observations that started that first day on the job.