- I will not manipulate people and pretend that I'm withholding information for their own good.
- I will not automatically assume that anything that is good for me is also good for the organization.
- I will listen more and talk less. Much less.
- When I listen, I will listen for what they mean, not simply what they say.
- I will expand my network of informal advisors in order to gain a wider and perhaps more seasoned or fresher perspective.
- I will consider how the things that I do well may be damaging my team.
- I will seek anonymous feedback from my employees.
- I will avoid petty disputes over turf.
- I will drastically reduce the number of staff meetings.
- I will do what I say I will do and will avoid overpromising.
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