Tuesday, November 24, 2009

The Morning After the Nightmare Before

Cultural Offering looks at a preventable nightmare and asks some probing questions. Some examples:
  • Did we not visit anymore, assuming that they were a "safe" bet?
  • Did we not speak up when we had a nagging suspicion that something was wrong?
  • Did we not call to see how they were doing?
  • Did no one notice the silence?

It reminds me of an American Indian saying: Listen to the whispers and you won't have to listen to the screams. Except in the case of clients, they usually won't scream. They'll just go away.

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