Thursday, July 08, 2010

Cleaning Up Workplace Language

Is the increase in swearing in the workplace linked to the rise in incivility or worse?

Dorothy Dalton has a thought-provoking column. An excerpt:

Mini poll
I did a straw, mixed gender and generation poll amongst a group of friends and associates and this was the general feeling. Light social swearing in many contexts is now very normal practise and considered acceptable in the workplace by both men and women alike, but accompanied by some strong unwritten protocols.


Caveats
These were closely related to the relationships of the people involved and the situation or environment. They also identified a hierarchy of swear words ranging from mildly profane to vulgar and abusive at the other end of the spectrum. It was the final category which my mini poll felt crossed the line into dangerous territory, with the women reacting more strongly than men to specific words. It was interesting that the younger members of my poll of both sexes had a more tolerant attitude than the older members.




[HT: Three Star Leadership]

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