Have you ever met managers who boast about behavior which, in the minds of most observers, reveals a serious level of incompetence? I have frequently witnessed such confessions and have usually wondered about the types of behavior are not being revealed. (As the old line goes, "If this is how they act in the green wood, how will they act in the dry?"]
In most cases, the "boasting" concerns a dismissal of the so-called soft skills. "I don't pussyfoot around" and "I tell them I'm not interested in their ideas" are examples. In too many instances, the attitude is overlooked by an upper management that is conflict-adverse. The other execs shake their heads and move on.
I recall, however, the wise words of a public works executive: "We wouldn't let people abuse our machinery. Why would we let them abuse our people?"
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