It is important to remember that this is not an ordered world.
Policies conflict. Experts disagree. Practices are often illogical. Priorities are unclear. Those who act as if they know what they are doing frequently do not and the most mistaken are usually wrong at the top of their lungs. So why would you assume that others can read your mind and sense your views when you're not sure about them yourself?
We need to explore via communication because we may not know what we are after until we have talked a bit about it. This is messy and requires trust for if we have to walk on eggshells around one another, we'll lose the candor needed for exploration.
2 comments:
Michael, you might like the book Feirce Conversations by Susan Scott. It is a GREAT book on how to communicate well on important things in life and work.
"One conversation at a time."
We are using it in a management class I teach. People really like it. Not easy, but deep and good. She is an OD Expert par excellant. E.
E,
I've read it. You're right. It is very good.
Michael
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