Saturday, February 23, 2013

After the What, Look for the How

Too often, once we hear what was done - he talked to her, they coordinated, safeguards were established - we stop, contented, and don't explore how that was done.

And that "How" can make all the difference. Add two people to a coordination meeting who will inhibit the sharing of information and coordination ceases.

The next time you hear the What, look for the How.

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