- Measure success by the number of mortgages created and you'll get a lot of questionable loans.
- Measure success by how much the stock rises and you see an emphasis on short-term efforts to drive up the stock.
- Measure nondiscrimination by hiring results instead of genuine opportunity and you'll get numbers and discrimination.
- Stress the bottom line and you'll inadvertently reward "the end justifies the means" reasoning.
- Reward pre-crisis denial and you'll get crisis.
Commentary by management consultant Michael Wade on Leadership, Ethics, Management, and Life
Thursday, September 18, 2008
Rewards between the Lines
The newspapers often carry vivid reminders of the management rule: "That which is rewarded gets done."
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