Monday, March 02, 2009

White Lies and Wasted Time

It is a rare person who has not encountered this "white lies" scenario described by Jim Stroup.

My favorite part:

But no matter what you do, you can never get this party to take the last step, to commit to action. Rather, you are asked, always with profuse and sincere regrets, to reduce references to and expectations of him or her.

Finally, you realize: there was never an agreement, never any intent to cooperate. Behind the apparent initial approval, and subsequent evasions, was a panicked (although, sometimes, a juvenile and manipulative) determination to achieve a “no” without having actually to say it.

1 comment:

Anonymous said...

How frustrating is this? It's why I always give a salesperson the courtesy of a flat no if there's no way I'm buying, because it's a time-waster otherwise. During a former stint as a salesperson, I let a prospective client drag me along for several months and it really took the wind out of my sails. Best lesson ever.