Friday, October 09, 2009

What Managers Really Do

This interview of Henry Mintzberg by The Wall Street Journal is worth a periodic review:

BUSINESS INSIGHT: In your new book, you say there are a number of misconceptions about management. Can you talk about what some of them are, and what the reality is?

DR. MINTZBERG: The great myth is the manager as orchestra conductor. It's this idea of standing on a pedestal and you wave your baton and accounting comes in, and you wave it somewhere else and marketing chimes in with accounting, and they all sound very glorious. But management is more like orchestra conducting during rehearsals, when everything is going wrong.

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