Vora on Toxic Leadership

Tanmay Vora discusses the invisible cost of toxic leadership. An excerpt:

Leaders who are not conscious and careful about the way they think, act and talk set a wrong example for their people. With wrong examples around, people are bound to underperform, get de-motivated and hence, disengaged. This (invisible) cost is huge and most of the times, beyond the scope of recovery.

His point is often missed by those who emphasize results and ignore the process and by people who scoff at the importance of little things. Life, for good or ill, is largely an accumulation of little things. Such acts have a habit of being remembered. I can recall the good qualities of a person but may more vividly recollect the time I saw the him cut ahead in a line.