Customer Service and Germs
I've been meaning to address this for some time. Since I'm currently stationed near Kleenex boxes, this may be the right moment.
Being a tad germophobic, I tend to notice when people are less than cautious regarding hygiene. Some are oblivious - such as the woman who held a wet handkerchief while shaking my hand after a speech - while others seem to regard cleanliness standards as applicable only if convenient.
Recently, I was impressed when a grocery store cashier covered a sneeze and then, before proceeding, cleaned her hands with disinfectant. It reminded me, however, of how often I've seen workers who did not follow her example. I have walked away from sales counters after spotting an employee who is sneezing and hacking away.
Is my concern hypersensitive or reasonable?