One remark can boost a person's spirits for years, even for life.
Conversely, one remark can ruin a day, a week or a month and may be remembered many years later. Our capacity to affect, for good or ill, is huge. We would not swing our arms around if there were the chance of striking someone and yet the potential impact of our words is often ignored.
Do we need a thick skin? Sure. But if the result of words were physically manifested, we might have less need of one.
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