Employment attorney John Phillips provides some excellent guidance on how HR people should regard their jobs. An excerpt:
I don’t want to oversimply something that can indeed be complicated at times, but sometimes, I think we make it too complicated. If your employer wants you to be nothing more than its mouthpiece, you need to find another job if you view yourself as an HR professional. The employer is asking you to do something that’s not in the employer’s best interest. So, it seems to me that your job becomes pointless.