The Ego Curtain

I once heard a speaker describe his ego as a heavy curtain that would block out the light every time it was drawn over his windows.

The ego becomes a barrier when:

• Our sales materials are more about our credentials than about the client's needs.
• We are so busy thinking of our clever response that we fail to listen to what the other person is saying.
• Our preoccupation with status causes us to get sidetracked from our mission.
• Our eagerness to avoid individual blame for blunders makes us discount how such avoidance can harm our organization.
• Our emphasis on image leads to extra costs that come at the expense of substance.