Saturday, April 17, 2010

Quote of the Day

American management in the past has been singularly blind to the needs of human beings. Management wants to eliminate the human equation from business. . . . That puts businessmen at a disadvantage overseas because so many businesses are based on human relations and friendship. They say, "How the hell could you do business by making a friend? What's that got to do with the bottom line?" As it turns out, it has everything to do with it. . . . We're impatient. But all over the world, if you have friends, you can do anything. That's how the system works.

- Edward T. Hall

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