- Speaking so rapidly that the listener has difficulty understanding the message.
- Failing to state the purpose of the call.
- Failing to give the caller's name, organization, and phone number at the beginning of the call.
- Giving the caller's name and telephone number at the beginning of the call and then failing to repeat the information near the end.
- Going into unnecessary detail.
- Covering too many topics.
- Repeating points that have already been made.
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