Thursday, January 01, 2009

The Exchange

"Jack told me that he'd handle it."

"I understand."

"He does a terrible job. How can I get things done if he is unreliable?"

"But I relied upon you to get it done and now you are blaming Jack."

"It's his fault."

"I'm not interested in fault at this point. I'm interested in results. We can deal with Jack later. You need to figure out how to get the job done now. I don't care if Jack stands on his head for three hours a day so long as the job gets done."

"I'm going to tell Jack what I think of him."

"That may feel good, but for now there's only one question: Will the way you deal with Jack get the job done on time or will it hinder it?"

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