Tuesday, April 26, 2011

Rattlers, Pythons, and Fleas

It is said that at GE's "work out" sessions, managers and employees distinguish between rattlers (problems that can be resolved immediately) and pythons (problems that require further study). Those distinctions are helpful, but I'd add one: fleas.

The flea is a minor item and so small that people may be reluctant even to mention it. While it may do little direct harm, if not eradicated, a flea can be hugely irritating and distracting. Left unchecked, fleas can multiply.

They deserve action before they drain attention from larger matters.

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