Wednesday, August 27, 2008

Cultivating Trust

Wally Bock, always an essential read, on how to grow trust as a boss. He notes the difference between that and personal trust. An excerpt:

His people wonder if he is willing to do the uncomfortable work of protecting them. They wonder if he will stand up to his boss when necessary. They worry more that he will be so nice that he'll let poor performers slide by and stay around to poison the team's morale.

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