As one supervisor, with tongue in cheek, put it, "Don't yell at my staff. That's my job."
Fail to respect turf and you can, regardless of the merit of your message, lose allies and power. Boundaries exist for a reason and people expect, at the very least, to be consulted before those lines are crossed. Some common turf transgressions are:
- Passing on important information to someone other than the top official.
- Sending action items to a lower ranking person in that person's group.
- Excluding people from meetings that clearly relate to their area of responsibility.
- Inviting their employees to events or meetings without first obtaining their permission.
Any action that may convey a message of disrespect or indifference should be avoided. You may think this is no big deal or that you are saving time and not messing with formalities. Ignore turf, however, and you'll quickly see time and efficiency gobbled by needless conflict.