Tuesday, October 21, 2008

Is That All?

Seth Godin on how individuals can quickly become dissatisfied.
  • How long after getting a big promotion does it take for an executive to get antsy?
  • Why does a powerful senator take small bribes and risk his entire career?
  • Why do Amazon customers, with a choice of every book, delivered overnight, for free, whine about their customer service going downhill?
  • Why do customers at a truly great 4 star restaurants often feel a little bit of a let down after the last course is served?

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