- How long after getting a big promotion does it take for an executive to get antsy?
- Why does a powerful senator take small bribes and risk his entire career?
- Why do Amazon customers, with a choice of every book, delivered overnight, for free, whine about their customer service going downhill?
- Why do customers at a truly great 4 star restaurants often feel a little bit of a let down after the last course is served?
Commentary by management consultant Michael Wade on Leadership, Ethics, Management, and Life
Tuesday, October 21, 2008
Is That All?
Seth Godin on how individuals can quickly become dissatisfied.
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